Welcome to the TRM Tech Times for September 2009. This month, we are focusing on a Citrix Knowledge Center article that lists useful Citrix and third-party tools that can be used to assist you in troubleshooting issues within Citrix environments.
The article groups the most commonly used tools by Citrix product family and problem type, defining the purpose of each tool and a context for its use. It also provides links to all the tools listed either within Citrix’s Web site or external third-party locations. These tools can assist you in troubleshooting and resolving issues that can occur in your environment, and they are also the same tools commonly used by Citrix Technical Support.
We would encourage you to review this article and keep it bookmarked as a reference to identify which tools are available in assisting you to resolve issues.
Citrix is pleased to announce the release of the Version 11.0 Online Plug-in for Mac that also includes Citrix Dazzle for Mac. This plug-in can be downloaded from the Citrix Web site immediately.
This document provides a list of software that is incompatible with the application streaming functionality. This list is designed for use as a general guideline, and Citrix makes no official statements as to what software is supported and not supported with application streaming.
Customers upgrading from EdgeSight 4.5 to EdgeSight 5.1 directly, might experience the above error message when attempting to access the EdgeSight Console. This article provides a resolution to this issue.
All Microsoft August 2009 security updates have passed Citrix testing. The testing is not all-inclusive; issues may still be found upon implementation. Please see the above link for further information.
A hotfix is now available for Windows Server 2008 to allow you to buy and install as many Terminal Server CALs as required instead of having to purchase TS CALs in packs of five or 20.
