March 2009


HOTFIXES

Recently released hotfixes, upgrades and patches

XenApp 5.0

Presentation Server 4.5

Presentation Server 4.0

XenServer

Provisioning Server

EVENTS & TRAINING

Citrix support customer events, webinars and presentations

Citrix Events:

Citrix Synergy – The premier application delivery conference where virtualization, networking and application delivery meet.
May 4-7, 2009, MGM Grand Hotel, Las Vegas, Nevada, USA
Read more and register.

TechEdge – TechEdge is a free event for our support agreement customers. This event offers a chance to learn the latest troubleshooting techniques, and learn tips and tricks from the troubleshooting experts.
May 4, 2009, from 8 a.m. to 5:20 p.m., MGM Grand Hotel, Las Vegas, Nevada, USA
Read more and register.

Quarterly Support Webinar – Our topic this quarter is Citrix XenDesktop Troubleshooting.
In this session, you’ll learn about:
Citrix XenDesktop Architecture
Tools and Utilities
Read more.

PRODUCT LIFE CYCLE

Information to plan and prepare for your support needs

Product Life Cycle Phases

more

Life Cycle Definitions

more

Support of Non-sale Products

more

Product Matrix Table

more

Legacy Product Matrix

more

NEWSLETTER ARCHIVES

Have you missed an issue? Check out our archived Instant Access newsletters on the Knowledge Center (your login is required).

Newsletter Archives

Citrix TechEdge

Have you heard about Citrix TechEdge yet? Citrix TechEdge, the new name for the Citrix Engineering Institute of Technology (CSEIT), is an exclusive, free, one-day training event offered to Citrix Technical Support agreement customers prior to Citrix Synergy. The event will take place at the MGM Grand Hotel and Casino in Las Vegas, Nevada, on Monday, May 4 from 8 a.m. to 5:20 p.m.

Want to learn more about the event? Check out the TechEdge site or read about our latest blog posts.

TOP KNOWLEDGE CENTER ARTICLES

User Profile Best Practices for XenApp 5

How to Launch Internet Explorer Maximized in a Streamed Application

License Compliance Technique for Single Sign-on

Unable to Read or Edit Multilingual Documents on a Client Mapped Drive

COM/OLE Communication between Locally Installed Applications and Streamed Applications

Possible Packet Loss in XenServer 5.0

How to Monitor Farm Health Using MedEvac

Users Disconnected from Sessions after Applying Hotfix
Roll-up Pack 3 for Presentation Server 4.5

GOT A TECH QUESTION?

Do you have a Citrix troubleshooting question that’s been perplexing you? Well, we’ve got your answer. This section has been created so you can send in your technical questions, and each month, we’ll feature a different question answered by our Technical Support experts. Please send your questions to preferred.support@citrix.com and put Tech Question in the subject line.

Citrix Systems, Inc • 851 West Cypress Creek Road • Fort Lauderdale, Florida
33309 USA • © Citrix Systems, Inc. All rights reserved.

Privacy Statement - http://www.citrix.com/privacystatement
Suggestions/Feedback - preferred.support@citrix.com